General Comment

Vacuum your carpet regularly. Sand and grit work down to the base of the pile where abrasive action damages the wool and results in loss of pile. Always vacuum your carpet with the suction attachment only (never use the beater brush) to remove surface dirt. Beater brushes remove a small amount of pile with each use and can destroy fringe in no time.

If food or liquids spill onto a carpet clean the spill as soon as possible. Use only club soda and a clean bath cloth or towel. Spills such as mustard, should be allowed to dry until hard and scraped off. Never use a cleaning agent as these may affect the dyes and produce permanent color changes. Be sure that the top, undersurface of the carpet, and the pad are completely dry before relaying the carpet. Failure to do so can result in mold, mildew, and dry rot with significant damage.

Animal urine is very damaging to an oriental rug. It is not only unpleasant to smell but can result in dry rot and permanent staining or de-colorization of the dyes. Whenever accidents occur, use club soda and clean water to thoroughly flush the area. Make sure the carpet is completely dry before replacing it flat on the floor. Pets tend to go again repeatedly in the same places. When long term use is discovered, consult a professional cleaner.

When should you have your carpet professionally cleaned? This depends upon the location and traffic patterns in your home. Obviously, higher traffic exposes carpets to more dirt. When your carpet is noticeably soiled, it is time to have it cleaned.

A pad designed for oriental carpets is important for the long life of your rug. Oriental rug pads should be nonskid and promote air exchange between your carpet and the floor. The pad should be designed so that dirt can settle to the floor and not damage the back of the carpet.

Moth damage can occur anywhere but usually in dark areas under furniture that are not regularly vacuumed. The only long term effective moth proofing is zinc fluorosilicate, which lasts until a rug is cleaned. Other moth treatments lose their effectiveness in a few months. Be sure that any of your carpets partially concealed by furniture are properly treated.

Your carpets should be rotated 180 degrees periodically to minimize wear from traffic patterns and to even out any sun fading.


You should vacuum your rug regularly. Be sure to use a motion going in the same direction, over and over again, until you have covered the entire rug, while avoiding the fringes. If you are vacuuming with a beater brush, we suggest that you set the brush so that it just touches the top of the pile and moves easily across the rug. If you are vacuuming with a carpet tool, ease the suction of the vacuum by adjusting it. Remember to periodically vacuum the back of the rug.


Rotate your rug as often as possible, at least every 3 to 6 months. Do this more often if you notice that the high traffic areas of your rug are starting to appear dirty, or if the nap has lost its original direction or shape. Also, rotate your rugs according to the amount of direct sunlight it receives as, overtime, direct sunlight can fade the dyes of your rugs. Rotating your rugs will allow them to wear more evenly, which helps them to maintain their original appearance and value.


Padding will help stabilize and protect your rug’s shape. Proper padding will make your rugs safer to walk on, and it will help maintain the rug’s value. We have investigated many different types and qualities of padding. For hard floor surfaces we recommend Durahold, which is manufactured by the No Muv Company. It would be best if you contacted us so that we may help you choose the right padding for your rug, and have it custom cut for you.

Spot Cleaning

There are certain stains that must be spot cleaned immediately such as coffee, cola, juice, animal waste, medicines, milk, foods, wine, certain dyes. Don’t panic. There are steps that you can take to help remove the stain.

First, remove any solid materials from the area. As soon as you have done that, gently blot the area with a clean towel.

Now you are ready to neutralize the affects of the stain. Remember, do not rub the spot as some rug dyes can bleed upon contact with liquids. Using either club soda, or a mix of half white vinegar and half cold water, gently blot the area. Repeat this step if necessary, and then blot again to remove most of the moisture from the club soda or vinegar mixture. You may then use a moderate amount of a rug cleaning detergent. Again, do not rub the spot. Before the area dreis, you should comb the pile so that it blends with the rest of the rug.

If you cannot remove the stain, or if the area that you have spot cleaned now appears cleaner, or a different color, than the rest of your rug, it may be time to consult a reputable Oriental Rug cleaning specialist.

Rug Storage

If you plan to store your Oriental rugs, we suggest having them cleaned, wrapped in brown kraft paper, and then covered with a water proof material. Rodents and moths are a primary concern, so it is advisable to include moth flakes and keep your rug in a dry area above ground.

Moths and Carpet Beetles

Moths and carpet beetles can destroy an Oriental rug. Check especially the edges and any areas of your rug that might be positioned under furniture for infestation. Act immediately if you see any bugs or eggs. It is possible that you will need to have your house sprayed and all wool rugs cleaned if you find an infestation.

Indented Pile or Nap

If the pile or nap of your rug is indented, or laying the wrong way, steam with an iron. When you steam with an iron, never let the iron touch the rug directly. Only use the iron over a clean, damp Turkish towel, and be careful to keep the iron moving over the towel. This should neutralize the pile and greatly improve your rugs appearance. Before the area dries, be sure to comb the pile to blend with the rest of the rug. When the area is dry, the nap should be laying in its natural direction.

Buckled Rug

If your rug buckles, a blocking and stretching process could improve the rug’s shape. We would suggest first trying to steam the back of the rug before having it blocked. To steam, run the iron over a clean, damp Turkish towel. Keep the iron moving over the towel, and do not let the iron touch the rug directly. If you also decide to have it blocked, you should discuss that process with your Oriental rug dealer before you start that process.

Curled Rug

If parts of your rug are curled, steaming will usually alleviate the problem. We suggest steaming with an iron over a clean, damp Turkish towel. Be careful to keep the iron moving over the towel, and do not let the iron touch the rug directly. Also, be sure to take into consideration the type of flooring and padding underneath your rug.


Re-weaving can be the most costly repair for your rugs. If your Oriental rug is worn or has been damaged, you will need an expert weaver who is experienced in all the different types of knots, and who has an ample supply of wool colors. You might even look at some of the weaver’s current projects to be assured that this most important endeavor is done by the right person.


When the entire siding of the rug needs repair, the weaver either over-rounds by hand or by sewing a cord with a matching color to the sides. We suggest repairing the rug in the fashion of the way it was originally made. Make sure that the weaver is able to match the wool color. The colors used in Persian rugs should be easy to match, but the colors in an old Chinese carpet may prove to be more difficult to match.


Re-fringing Under certain circumstances, we suggest re-fringing. With re-fringing, the weaver uses the salvage, or a minimal part of the rug, rather than adding a fringe to the rug. A stitch, or blind-stich, should be used to hold the rug in place. If several lines of the rug are removed to make the fringe, the weaver might consider using the cashmere stitch, in which a line or two of wool matches the design around the rug, which enhances the look of the repair. If the corners of the rug are damaged due to wear, we suggest having the weaver secure them or re-weave them.

Oriental Rug Cleaning Specialists

Cleaning your Oriental rugs properly enhances their appearance and value. There are special and professional methods used to clean valuable rugs, therefore, do not try to wash and clean them yourself. Different methods of cleaning are used for different types of rugs. For example, antique rugs must be cleaned gently and hand washed using milder soaps and detergents, and without the use of heavy brushes.

How should carpets be cleaned?

Oriental carpets should never be "dry cleaned" using powders, as this simply polishes the surface and leaves a large quantity of gritty residue. Oriental carpets should never be "steam cleaned" as this will cause dyes to bleed. Oriental carpets should always be thoroughly dusted to remove dirt and grit prior to washing. This cannot be achieved by vacuum cleaning. If not properly done, the dirt residue hardens in the foundation of the rug and makes them stiff and brittle. Oriental carpets should always be thoroughly washed using an appropriately formulated detergent. They should be washed on both front and back surfaces. After washing, it is very important to thoroughly rinse the rug until all cleaner is removed. You should never simply surface shampoo your carpet. This will merely brighten the surface and leave the shampoo and dirt in the carpet.

5999 Franklin Rd. (220 South)
Roanoke, VA 24014

Tel. (540)776-2808
Fax. (540)776-2803